See the work happen.
Choose the work you want to make easier.
See the people, decisions and records behind it.
- 01Get found.
A website or shopfront.
Launch - 02Answer the enquiry.
The right reply, with the team in reach.
Desk · Leads · Butler - 03Move the work.
Orders, handovers and named decisions.
Orders - 04See the day.
One dashboard, or the evening Brief.
Command
Twelve lamps, awaiting approval.
Twelve reserved. The decision is recorded.
Maya’s documents are checked.
A reminder reaches the office manager.
Order, checklist and reminder recorded.
Order 1042 · WhatsApp enquiry
The order can move to fulfilment.
People · an onboarding checklist
Renewals · assigned to the office manager
The same working records can inform the Brief.
One day, accounted for.
An owner approves an order, a colleague’s documents are checked and a renewal reminder is sent. This day compresses three separate workflows.
Morning. A customer asks on WhatsApp for twelve L12 lamps. The order reaches the owner for approval.
The owner approves order 1042. Twelve lamps are reserved, with three still available. The decision stays with the order.
Later, the team checks a new colleague’s onboarding documents. The checklist records what is in and what still needs attention.
A company document is nearing renewal. Renewals flags the date and sends the agreed reminder to the responsible person.
By evening, the order, onboarding checklist and renewal reminder each have a record. Three workflows, one clearer working day.
- Arrive. Morning. A customer asks on WhatsApp for twelve L12 lamps. The order reaches the owner for approval.
- Orders. The owner approves order 1042. Twelve lamps are reserved, with three still available. The decision stays with the order.
- People. Later, the team checks a new colleague’s onboarding documents. The checklist records what is in and what still needs attention.
- Renewals. A company document is nearing renewal. Renewals flags the date and sends the agreed reminder to the responsible person.
- Together. By evening, the order, onboarding checklist and renewal reminder each have a record. Three workflows, one clearer working day.
Awaiting the next step
Tuesday, 10 to 12 requested.
Tuesday, 10 to 12 requested.
Tuesday, 10 to 12 is confirmed.
Tuesday, 10 to 12 is confirmed.
One thread in the shared inbox.
Tuesday, 10 to 12 requested. Confirm with dispatch.
Rana · visible to the team
History and note included. Customer does not start again.
Tuesday, 10 to 12 is confirmed.
Omar confirmed with dispatch.
Tuesday, 10 to 12 is confirmed.
Rana to Omar. The note and reply stay in the thread.
A handoff without starting again.
Omar has confirmed the slot and resolved the conversation. Rana’s note and the full history remain in the thread.
A customer asks the shared team inbox to confirm Tuesday’s delivery slot. Rana picks up the thread.
Rana leaves an internal note: “Tuesday, 10 to 12 requested. Confirm with dispatch.”
Rana assigns the same thread to Omar. The message history and internal note travel with it.
Omar checks with dispatch and replies: “Tuesday, 10 to 12 is confirmed.” A person makes the confirmation.
Omar resolves the conversation. The reply, internal note and named handoff remain together in the same thread.
- Arrive. A customer asks the shared team inbox to confirm Tuesday’s delivery slot. Rana picks up the thread.
- Note. Rana leaves an internal note: “Tuesday, 10 to 12 requested. Confirm with dispatch.”
- Assign. Rana assigns the same thread to Omar. The message history and internal note travel with it.
- Reply. Omar checks with dispatch and replies: “Tuesday, 10 to 12 is confirmed.” A person makes the confirmation.
- Resolve. Omar resolves the conversation. The reply, internal note and named handoff remain together in the same thread.
هل تتوفر 12 قطعة من مصباح L12؟
Are 12 L12 lamps available?
نعم، المتوفر 15 قطعة. سعر 12 قطعة 4,800 درهم.
15 available. Twelve cost AED 4,800.
هل يمكن خصم 5٪؟
Could you offer 5% off?
سأطلب موافقة المالك وأعود إليك هنا.
I’ll ask the owner and reply here.
وافق المالك على خصم 5٪. الإجمالي 4,560 درهماً.
Owner approved 5%. Total AED 4,560.
The conversation starts in Arabic.
The answer uses this catalogue snapshot.
Butler does not approve it itself.
The request and full thread are included.
Butler tells the customer what happens next.
“Approve 5%”
The Arabic reply follows in the same thread.
Same customer. Full history. Decision visible.
A conversation handled, without repetition.
Butler answers the catalogue question at night, sends the discount request to the owner, and returns the morning decision in Arabic. The whole thread remains intact.
22:10. A customer asks in Arabic whether 12 L12 lamps are available. The conversation starts in one WhatsApp thread.
Butler answers from Catalogue L12: 15 available, AED 400 each. Twelve lamps total AED 4,800.
The customer asks for a 5% discount. This is a new turn in the same conversation.
Butler says it will ask the owner. The whole thread and the requested discount go with the handover.
Next morning, the owner replies “Approve 5%”. Butler passes that decision back in Arabic: AED 4,560. The customer does not repeat the request.
- Ask. 22:10. A customer asks in Arabic whether 12 L12 lamps are available. The conversation starts in one WhatsApp thread.
- Answer. Butler answers from Catalogue L12: 15 available, AED 400 each. Twelve lamps total AED 4,800.
- Ask again. The customer asks for a 5% discount. This is a new turn in the same conversation.
- Handover. Butler says it will ask the owner. The whole thread and the requested discount go with the handover.
- Reply. Next morning, the owner replies “Approve 5%”. Butler passes that decision back in Arabic: AED 4,560. The customer does not repeat the request.
Respond to a realistic work situation.
A person reviews the assessment.
Learn the policy in the context of work.
Agree a day to check back.
The full track’s completion is recorded.
A customer needs help choosing. What would you ask first?
Hire · an assessment
The assessment informs the conversation. It does not choose a candidate.
Train · examples from the shop floor
Upskill · one practice decision
After the full 15 to 25 minute track, not after this one choice.
Give people room to get better.
A person is assessed, a human reviews, and the team trains and practises. Completion is recorded after the full track. No automated hiring or certification is shown.
Hire begins with a job-related assessment. A person shows how they would handle a real situation at work.
A human reviews the assessment. The example makes no automated hiring or ranking decision.
Train brings policy, culture and compliance into familiar shop situations, whether the team sells gold, clothes or lamps.
Upskill gives the learner a phone-based scenario to practise. They choose to agree a clear next step with a customer.
Later, after the full learning track, completion is recorded.
- Assess. Hire begins with a job-related assessment. A person shows how they would handle a real situation at work.
- Review. A human reviews the assessment. The example makes no automated hiring or ranking decision.
- Train. Train brings policy, culture and compliance into familiar shop situations, whether the team sells gold, clothes or lamps.
- Practise. Upskill gives the learner a phone-based scenario to practise. They choose to agree a clear next step with a customer.
- Record. Later, after the full learning track, completion is recorded.
How long is the L12 warranty?
24 months from the invoice date. Consumables are excluded.
Service policy v3, p.4 · Care guide v2, p.2
What if only the bulb stops working?
The bulb is a consumable, so it is excluded. The lamp warranty is 24 months.
Service policy v3, p.4 · Care guide v2, p.2
Copied into my customer reply draft.
The camera and the conversation stay in place.
24 months from the invoice date. Consumables excluded.
The policy gives the cover; the guide identifies the consumables.
What if only the bulb stops working?
The earlier answer stays in the thread.
The bulb is a consumable, so it is excluded. The lamp warranty is 24 months.
Both passages support the reply.
Your L12 lamp is covered for 24 months from the invoice date. Replacement bulbs are excluded.
The team member chooses how to use the answer.
A sharper answer, with the sources still there.
A staff question and follow-up build an answer from two cited passages. The team member copies the wording into a customer reply draft while the policy and guide remain pinned.
A team member asks: “How long is the L12 warranty?” Brain stays in the conversation.
Brain answers from two business documents: 24 months from the invoice date, with consumables excluded. The policy and the guide remain pinned.
The person asks a sharper follow-up: “What if only the bulb stops working?”
Brain tightens the answer: the bulb is a consumable, so it is excluded. The lamp warranty is 24 months. Both passages remain cited.
The person copies the wording into a customer reply draft. The two sources stay beside it, so the answer can still be checked.
- Ask. A team member asks: “How long is the L12 warranty?” Brain stays in the conversation.
- Answer. Brain answers from two business documents: 24 months from the invoice date, with consumables excluded. The policy and the guide remain pinned.
- Follow up. The person asks a sharper follow-up: “What if only the bulb stops working?”
- Refine. Brain tightens the answer: the bulb is a consumable, so it is excluded. The lamp warranty is 24 months. Both passages remain cited.
- Use. The person copies the wording into a customer reply draft. The two sources stay beside it, so the answer can still be checked.
Service policy v3 · page 4
L12 desk lamps are covered for 24 months from the invoice date. Consumables are excluded.
Care guide v2 · page 2
Replacement bulbs are consumable parts.
Exposure AED 60,000. Limit AED 75,000.
AED 80,000 exposure if accepted.
Awaiting the owner’s decision.
Approved one-off shipment.
Quote 2048 released by the owner.
Unpaid invoices and open orders, with payment history.
AED 5,000 above this dealer’s limit.
The owner must decide. No automatic release.
Approved one-off shipment.
The owner could also keep the hold.
The quote can proceed. Unpaid invoices are not cleared by this decision.
A decision with its reasons.
The new quote exceeds the dealer’s limit and is held. The owner authorizes this shipment with a reason; the audit and notification preserve that decision.
Aster Trade’s account brings together unpaid invoices, open orders and payment history. Current exposure is AED 60,000.
A new AED 20,000 quote would take exposure to AED 80,000, above this dealer’s AED 75,000 limit.
The quote is held before fulfilment. The team can see the reason; it is not released automatically.
The owner reviews the record and chooses Release for this quote, with the reason “Approved one-off shipment.” Keeping it on hold is the other option.
The release and reason stay in the audit trail, and the sales team is notified. Existing unpaid invoices remain unpaid.
- History. Aster Trade’s account brings together unpaid invoices, open orders and payment history. Current exposure is AED 60,000.
- Quote. A new AED 20,000 quote would take exposure to AED 80,000, above this dealer’s AED 75,000 limit.
- Hold. The quote is held before fulfilment. The team can see the reason; it is not released automatically.
- Owner. The owner reviews the record and chooses Release for this quote, with the reason “Approved one-off shipment.” Keeping it on hold is the other option.
- Record. The release and reason stay in the audit trail, and the sales team is notified. Existing unpaid invoices remain unpaid.
Adan Orders · Adan People · Adan Renewals
Orders, staff paperwork and renewal reminders, with clear responsibility.
Each pack: AED 7,999 setup + AED 899/month care
Adan Desk
One team inbox, with the conversation and its context kept together.
AED 4,999 setup + AED 499/month
Adan Butler
An AI concierge that knows the catalogue and when to bring in a person.
AED 7,999 setup + AED 1,499/month
Studio
Assess, train and practise the situations your team meets at work.
Upskill from AED 99/seat/year, minimum 10. Hire and custom training quoted separately.
Adan Brain
Cited answers from your business documents, with the source attached.
AED 11,499 setup + AED 3,449/month
Distributor Credit-Watch
A dealer’s exposure, a quote on hold, and an owner’s recorded decision.
AED 34,999 setup + AED 1,999/month
Prices include VAT. Scope and care confirmed in your quote.
See what moved.
Know what needs you.
Adan Command brings the work into one view. Orders, owner controls, the 9PM Brief and a record of each decision.
Try an approval. Follow it into the Brief.
AED 4,999 setup+ AED 1,999/month
Dashboard, Controls and the 9PM Brief.
Discuss Adan CommandOrders by stage
A named decision moves the order forward.
A small change, with a record.
Eid collection now in store
This local example changes only the sample banner.
The 9PM Brief
2 orders waiting for your decision.
One order is packed.
One order is dispatched.
No new owner decision in this snapshot.
A new Brief reads the current records. Earlier Briefs stay as they were.
A decision leaves a trail.
- Approve the sample order or save a banner to see its record here.
Sample data, held only on this page. Nothing is sent.
Room to grow.
Choose your starting point.
A website first, or connected tools for the work behind it. Scope and care stay together.
Start
Get found
A minimal landing website, with Google Business listing, domain registration and business email suite configuration.
+ 299/mo care · first month included
Discuss StartGrow
Get leads
Start, plus a multilingual AI chatbot on the website connected to your services, visit metrics, and SEO/GEO optimisation.
+ 599/mo care
Discuss GrowSell
Sell online
Grow, plus a complete end-to-end storefront, catalogue and payment support, order tracking, companion Android/iOS apps and consistent design branding.
+ 999/mo care · native app from 19,999
Discuss SellFoundation
See your business
Adan Command with The 9PM Brief, plus one Flow pack of your choice.
9,999 onboarding
Discuss FoundationSelect
Pick your track
Adan Command plus two Flow packs, with Adan Brain and Adan Desk.
14,999 onboarding
Discuss SelectSuite
The full platform
Adan Command, Brain, Desk, three Flow packs, quarterly review, priority support.
24,999 onboarding
Discuss SuitePrices in AED, inclusive of VAT. We scope the work and confirm setup and care in your quote. Order tracking included on Sell. Butler is an optional AI add-on on any tier. Native apps are an add-on; Watch is a planned add-on. Brain is a scoped build in Core Select and Suite.
Hover or focus to fill a card. On a phone, hold to preview, tap to discuss.
Each part has a purpose.
Choose a component around the work you need to do. Every connection and delivery stage is agreed in your scope.
ConversationsThe team, the follow-up, the AI.
Adan Desk
Where your team works. A shared WhatsApp inbox with ownership, contacts and a sales pipeline.
Demo availableAdd Leads when your team needs automated follow-up.Adan Leads
Answers and chases when nobody is at the desk. Capture enquiries, follow up and hand over to a person.
Demo availableStandalone, or a module with Desk.Adan Butler
The AI that sells. Helps customers choose from your catalogue and hands the conversation to your team.
Demo availablePlanned: learning from conversations.OperationsOrders, approvals and dates.
Adan Orders
Quotes, approvals and proof of delivery for orders that come by WhatsApp, not the website.
Demo availablePlanned module: Invoices and reminders, connected to your books.Adan Renewals
Company and staff documents, their expiry dates and reminders to the person responsible.
PlannedPlanned modules: Compass questionnaire, WPS check, goAML preparation. Your provider pays; your officer files.Your numbersOne message, or the whole picture.
Adan Command · Brief only
Sales, cash and what needs you tomorrow. The 9PM Brief brings the day’s numbers to WhatsApp.
Demo availableYour data connection is part of the scope.Adan Command
Business numbers, controls and the Brief together. See the same figures in the dashboard and the evening message.
Demo availableMood module: weekly customer feedback, in trial.KnowledgeAnswers with a paper trail.
Adan Brain
Cited answers over your documents, for your team. A pilot scope defines sources, permissions and how answers are checked.
Scoped buildPlanned: learning from reviewed conversations.B2B & booksCredit decisions, connected to the books.
Distributor Credit-Watch
Dealer exposure, cheques due and order holds. Keep releases with the owner and see the reason for each decision.
Demo availableERP connection scoped separately. Dealer portal planned.Adan ERP
A Health Check first, then a scoped setup or integration with the books your business runs.
Scoped buildInvoice structuring for your accredited provider. Adan does not transmit.StudioPractice the work. Check the experience.
Adan Upskill
Short skill and compliance tracks, with scores and a completion register. AML training is part of the same offer.
PlannedAdan Proof
A mystery shop of your WhatsApp, phone and web enquiries, with a rubric and a coaching note.
Scoped buildShaped around your work.
Real estate, clinics, gold & jewellery, restaurants, exhibitions and training institutes.
For gold & jewellery, Rate belongs here: a rate board and morning rate list, alongside goAML preparation and AML training. These are scoped developments, not a claim of regulatory certification.
A few things
to know.
Are these live AI replies?
The examples on this page are scripted. Your sample questions run on this page and send nothing.
Where should we start?
Start with one repeatable task, one website, or one data source. If the scope is unclear, our Seven Day Consultation maps the work for AED 5,999, credited to your first project.
What can you show us today?
We can walk through website, concierge, team inbox, order approval and daily-number demos using sample data. Planned products and client-specific integrations are scoped separately before any delivery commitment.
Do we need to replace our current tools?
We start by checking the tools and data you already use. Connections, imports and any changes to your existing system are agreed in the scope.
Does Grow include a WhatsApp automation?
Grow includes a website FAQ assistant and a WhatsApp link. Leads, Desk and Butler are separate scopes when you need automation or a team inbox on a company WhatsApp number.
Where is our data hosted?
Hosting, model providers, permissions and data routes are specified for your engagement before setup. UAE hosting can be scoped; it is not a blanket claim about every third-party connection.
What is your security and privacy status?
Our design position is PDPL-ready; GDPR alignment is in progress, while SOC 2 and ISO 27001 are planned and are not certifications we hold. Any Watch engagement is vulnerability assessment, monitoring and advisory, not penetration testing, incident response or certification.
What do care, support and leaving involve?
Care tasks, support hours, response arrangements, term and exit are set out in your quote. We agree account access, exports and the handover before the work begins.
How do we agree the scope?
We scope the work, send a fixed quote and then build; the quote confirms setup, care and inclusions.
Start with a day
in your business.
Show us the work you keep chasing.
We’ll show you what could change.
One task is enough to start the conversation.
Talk on WhatsApp+971 55 951 7842See the work before you commit.
A little preview of what we can walk through together.
- storeok
- conciergeok
- WhatsApp formsok
- approvalsok
- 9PM Briefok
- dashboard..
Dubai Silicon Oasis, Dubai, UAE
- Scope it.Your task, tools and people.
- See it.A relevant demo and a fixed quote.
- Build it.Test together and agree the handover.